At MythCrafter’s Hall, we strive to create a magical and memorable experience for all our members and guests. We understand that sometimes plans change or unexpected events arise. That’s why we offer the following refund policy for memberships, event bookings, and merchandise. 🎲 Event & Session Bookings Cancellations made 48 hours or more before the scheduled game session or event will receive a full refund or the option to reschedule. Cancellations made within 24–48 hours of the event are eligible for a 50% refund. Cancellations made less than 24 hours before the event or no-shows are non-refundable, except in cases of emergency (please contact us with proof). If MythCrafter’s Hall cancels an event for any reason, a full refund or reschedule option will be offered. 🧙 Memberships Monthly memberships can be cancelled at any time. Refunds will be issued only if requested within 7 days of the first payment, provided the member has not attended any sessions. Annual memberships cancelled within the first 14 days may be refunded minus the cost of any sessions attended or exclusive materials received. No refunds will be issued for partially used monthly or annual plans after the initial refund period. 🛒 Merchandise Refunds or exchanges are available for unused and unopened merchandise returned within 14 days of purchase, with a receipt. Customized items (e.g., name-engraved dice boxes or personalized miniatures) are non-refundable unless defective. If an item is damaged or defective upon arrival, please contact us within 7 days with photos and proof of purchase. We’ll offer a replacement or full refund.